Saturday, June 19, 2010

Warning - How Air Asia Compromised Passenger´s Safety

Actually they do have a point – if you notice their arrival and departure
times, the turnaround time is very short only. Just time only for cleaning
the aircraft and passengers to board. Hardly any time for any checking the
engines, etc, etc or whatever they need to do…………..

I guess this not the only happening/s. I was caught in Taipei for 6 hours
waiting for the flight to take off and honestly I do not know whether that
plane is fit to take off. We were told that something is wrong with the
plane and when they checked they could not find the fault and the airport
authority in Taipei would not let us go unless AA KL took full
responsibility. Guess what?.... KL sent that fax and we took off......Were
we being compromised on our safety????? You probably know the answer

This guy has a valid point. I always wondered how safe is AirAsia, given the way it is managed and founded and how
much is being compromised in the name of profits! I find that it is one of the most unfriendly airline. It still owes my wife RM80/- unpaid for the last 3 years! It is not the money I care about but the principle of honesty in its dealing with customers. Don't believe me, try calling AirAsia and see if you can get through to an operator!

Until this Fernandez fellow comes up with a true explanation, leaving no stone unturned, this mail should be spread throughout the world so that those who fly AirAsia know that they do so at their own risk!

Good , I hope this warning reach as many people as possible , may be it time we should not take for granted that Air

Asia is the cheapest flight and try to save less for RM 100.00 , in exchange for our life.

Hope this message reach Air Asia - to shake them up.Thanks for your warning.

Our Bangkok trip was superb but it was scarred by one thing. Our flight with Air Asia. I will, and I am pretty certain my friends who was with me too will NEVER, EVER FLY Air Asia again. I do hope Tony Fernandez or his team

reads this. You DO NOT compromise the safety of traveller under any circumstances. Even if the flight is free, of which IT is not.

The good thing is, everything was on schedule this time - the flight boarding time and all but nightmare soon follows when the plane were on its way to the runway. We were all seated, the plane was packed to the brim as usual and many were seen in chirpy mood after their superb time I presume and the flight attendants were showing us the flight´s safety procedure.

Out of the sudden, the plane´s engine DIED. Came to a total Halt. S-T-O-P-P-E-D. Right there.

All the lights went off, no sound was heard from the engine or any equipment in the plane whatsoever. It was total silence from the plane and all we heard were whispers of confusion from our part. The pilot announcement came much later citing main electrical problem and will soon stir the plane back to the gate. I assumed that was for either troubleshooting or putting us into another flight BUT ...

AIR ASIA, the HERO ... did not only troubleshoot the problem but instead reloaded some program only and restarted the plane´s engine and ready to take off! To make matters worst, there wasn´t even any offer for passengers to get off or to change their flights!

Fearing for our safety as images of the engine dying again, we informed the crew on board we are getting off. I was not sure if the pilot had intention to get back to the gate as the plane were seen heading towards a different direction. Alas after two desperate prompting from us, they did. I thought getting off the plane under such circumstance are our rights. After all, the plane was not 100% fit to fly and it should be checked under any circumstances. But what came next was even better. The Air Asia pilot whom I assume were on his xxx number of flight
of the day (he looked tired and his eyes were piercing red) asked if it is neccessary for us to get off???!!! Is he afraid that the flight delay will cost the airline xxx amount of Ringgit???!!! Is that upmost important? The pilot had the nerve even to explained that this electrical issue is no big deal!

Air Asia, can you answer this. What if the engine died again during taking off? What if the engine died in midair?

What if the engine died during landing? Air Asia simply can´t gurantee that the engine will not die again without any proper trouble shooting.

That would be my last time stepping on an Air Asia plane. No more, thank you. More over, I discovered a better flight within Kuala Lumpur and Bangkok route and it is Lufthansa, the reputable German Airline. Not that I´m trying to apple polish them, do hop over to their Lufthansa Technical Group website to understand how stringent the German´s are with Maintenance and Safety System.

Here´s my comparison between an Air Asia Flight versus Lufthansa which I took back to Kuala Lumpur.


Fare Paid : approximately MYR 280 one way
Plane Type : Airbus 320
Seat Size : Small and Uncomfortable
Luggage : Pay Extra
Entertainment : Pay Extra
Meals : Pay Extra
Pillows and Blankets : Pay Extra
Punctuality : Average
Safety : Hell No!
Pilot Profile : Questionable. I have heard countless stories of Air Asia pilots flying as many flights per day as
possible akin to Malaysia Express Bus Service style, and partying up to late nights.


Fare Paid : approximately MYR 350 one way
Plane Type : Boeing 747
Seat Size : Much roomier than Air Asia as this is a transit flight from Frankfurt to Kuala Lumpur
Luggage : 20 kg
Entertainment : Included
Meals : Full Meal and Drinks including Sparkling Wine
Pillow and Blankets : Included
Punctuality : Good
Safety : Very Safe with Top Notch Safety Procedure provided by Lufthansa Technikar Group (own Maintenance Equipment
and Machine in Every Airport in the World)
Pilot Profile : The most well paid in the world at approximately 250K Euro per annum.
Con : It is a non daily flight

Dear readers and friends, do spread the word around. For your safety, do not save the MYR 70.00 one way difference.

You do not know how much the Malaysia Government or Media had covered up for Air Asia all this while. I simply do not believe they are all clean after this incident.

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